Q: What precisely does website migration imply and what does it include?
A: The website migration service that we are offering is free (to a certain extent). We will move your web site(s) to our cutting–edge cloud hosting platform without you needing to do anything. We know from experience that changing hosting providers can lead to lost info and undesirable network downtime. That is the reason why we will do all that for you for free!We have qualified administrators whose chief task is to make sure that your site performs precisely as it did on your old hosting platform. The administrators are well–versed in migrating custom–made web sites, as well as web sites that are based upon popular apps like Joomla™ and WordPress.
Q: How long will the website migration process take?
A: There are plenty of factors to take into consideration – the overall number of files, the size of the database, the complexity of the web site itself and the present workload of our web site migration professionals, etc. However, we do try to carry out all web site migrations within a 48–hour window. Less sizeable sites are transferred much faster – typically in under 24 hours.
Q: My privacy concerns me. What data do you need to have?
A: We don’t request any information that is personal. We will require, however, the login info for your current web hosting account and the name of the web site that you want to move.
Q: My old hosting account has sensitive info inside. How can I trust you?
Q: Will my website be unavailable during the transfer?
A: While we move your site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. After the migration is done, we will make sure that everything is working correctly and that the integrity of your content is not compromised before informing you that the migration is over. Then we’ll tell you how to transfer the domain name over to your web hosting account with us and how to update your DNS resource records.
Q: Will my old hosting provider need to provide any information/assistance?
A: Nope. Apart from your login info for the Control Panel, we do not need anything. We’ll never touch base with your web hosting provider. They won’t know anything about the migration either.
Q: Which web hosting platforms do you support?
A: We can migrate your web site from any hosting provider or any Linux–powered hosting platform as long as we can access the Control Panel and there’s FTP access available.The only websites that we cannot migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.