1 hour ticket response
Fast assistance is our ultimate objective and that is why we have a team of qualified client support engineers who will be happy to offer a fast reply to any question that you may possibly have. Just open your tech support ticket from the Control Panel and we will reply back to you within 1 hour in the worst case scenario. In fact, we work hard and aim for a 20–minute helpdesk ticket response time.
A Top–Notch Customer Care Service
We’ve got a team of web hosting support engineers who are ready to respond to all your requests every time you need assistance. The majority of our support team members have lots of years of experience in the Linux hosting sector, which means that you can always depend on fast and comprehensive answers to your questions.
A User–Friendly Help Center Section
In the Control Panel you will find an easy–to–navigate Help Center section where you can find quick hints on how to use our web hosting services. You can see the answers to your inquiries in our F.A.Q. section, find more tips in the web hosting account administration articles or watch our instructional video tutorials.