Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help team is trained to easily deal with all our Linux hosting clients’ questions and information questions. Via our ticket system, it will be possible to fill in your request and a support team member will likely get back to you in less than maximum sixty minutes. Realistically, practice has confirmed that the general resolution time frame is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us whenever required. Our team of specialists is going to be on the web for you 24x7x365 to respond to all of your doubts and to eliminate any matter you will likely have. You are able to open a customer assistance ticket from the Saint Hosting Control Panel or drop a message anytime. In addition, on working days, you’re able to give us a call or use the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has built–in a comprehensive know–how base into the Control Panel allowing you to get helpful step by step information at any time. Each section of the Control Panel has its own contextual help area presenting a variety of how–to articles. We have also organized instructional videos to present you with a greater idea of the way in which to conduct any given job.