You can find lots of hosting suppliers out there, yet most of them are resellers that have limited resources, particularly in terms of support. One way to distinguish them is the option to contact the company by phone. The level of support that you can receive via this way of communication will vary based on the service provider - a few of them offer dedicated telephone support, various others offer basic and customer support only because some issues are more time-consuming and it is much easier to be resolved via a trouble ticket, especially when the issue needs to be escalated. Still, it's good to find that you can contact your website hosting provider since there are numerous small-scale problems which can be managed without difficulty and in a timely manner through a telephone call, not mentioning that you will be able to get additional info about the services even before you become a customer.

Phone Support in Hosting

All our hosting packages include phone support 14 hrs a day even on official holidays, so that if you do not have an account yet, you will be able to phone us and learn more about our services or if we will meet the system requirements for your sites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so you can call the number which is closer to you. In case you are a current customer, we will assist you in a timely manner with any general and billing matters as well as with a number of technical issues so as to save you time and efforts - we are aware of the fact that sometimes it is quicker to talk with a live person to get things done immediately. Of course, some issues simply cannot be managed over the phone, so in such a case you can use our ticketing system.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hrs a day as a part of the support services for each semi-dedicated server plan that we provide. Considering that some issues are more complex and time-consuming, you'll need to open a support ticket in case you experience such an issue, still for all general, billing or small-scale tech issues you can always give us a call and we will assist you immediately in order to save you the time you will need to spend on opening a support ticket. Even if you don't have an account yet, you can find out if you can host your internet sites on our innovative cloud platform or you can get any other general info about our semi-dedicated solutions. We now have local phone numbers in the USA, the UK and Australia along with a worldwide number, which means that you will be able to call the one that is closer to your region.